The old truism “knowledge is power” has never been more true than it is today. Sage Group Technologies leverages it’s knowledge and intellectual capital on a global basis two-fold, through our Knowledge Centers of Excellence (KCOEs) and Industry Knowledge Centers of Excellence (IKCOEs). These Knowledge Centers deliver in depth Industry and solution specific knowledge Sage Group has built and capitalized on through many successful engagements with top Public and Private sector clients.
The Knowledge Centers promote an integrated approach to identifying, capturing, retrieving, sharing, and evaluating all of Sage Group’s information assets. These information assets include invaluable information such as Best practices, business blueprints, generic and tailored methodologies, industry and market trends (both business and IT related), business case developments, project templates and deliverables, processes and procedures, training documentation, as well as tacit expertise acquired by our individual consultants through hands-on experience.
In the end Sage Group’s Knowledge Centers of Excellence represent savings in time and money to our customers by compressing engagement duration as a result of capitalizing on existing and improved industry and solution expertise built into each project.
Knowledge Center of Excellence
The Knowledge Centers of Excellence capture Sage Group’s consulting and business expertise for each service we offer.The functional, technical or geographical scope and level of detail of each service will vary from client to client, but key information from previous projects such as solution approach, methodology, blueprints and any applicable hands-on experience will be used again to shorten project duration and reduce overall project investment.
Samples of the information the Knowledge Centers provides are:
Project Management Tools: Part of delivering a successful project on time and on budget is a consequence of a good project administration and management.
Project Planning: Activity determination, resource allocation, time line calculation and effort estimation templates for the implementation of enterprise applications.
Managing a project: Pre-defined Progress milestones, Risk mitigation techniques and work-around processes, cause and effect impact analysis templates for unplanned project delays, key performance indicators for standard progress reports and steering committee reports.
Change Management: In many projects, the most sensitive issues affecting project success or failure are coping adequately with corporate culture and user acceptance/resistance to change. Below is a sample of the tools Sage Group Technologies uses to deal with this matter.
Communications plans: Keeping all those involved and employees affected by a project well informed, will create awareness and buy-in reducing organizational impact.
Motivation plans: Different groups involved have different motivations that lead the overall project to a successful completion; From internal and external consultants, end users, management, to vendors and partners must be considered. Sage Group Technologies has identified where problem areas can arise and use several techniques to reduced anxiety levels and improve commitment.
Education/Training plans: In addition to end-user training in enterprise application use when Sage Group Technologies performs implementations, all those affected directly or indirectly by a project must go through an initial training and refresher courses programmed periodically.
Implementation Accelerators: Sage Group Technologies has developed accelerators that reflect proven methodologies, templates and best practices, helping to jump-start quality projects and implementations. These templates and accelerators assist our consultants in responding to business issues with a series of industry-specific solutions, services, programs and thought leadership.
Some of our accelerators include:
- Enterprise Applications selection, implementation and configuration templates, fast-path prototyping techniques.
- SageSure Methodology
- Best Practices Database
- White Papers on each Service Offering
- Industry Research and Trends
- Benchmarking Information in several functions/Industry Verticals
Industry Knowledge Centers of Excellence
To provide our clients with industry intelligence, Sage Group Technologies has established specific logical groups within the company focused on creating, analyzing, and organizing a host of intellectual products into proprietary repositories to be used by our consultants on client engagements. Each repository is comprised of white papers, third-party research and analysis, industry data, and industry-specific process templates. Quite often, we find inter-industry analysis to be as beneficial to our clients as intra-industry, which provides a different perspective for our clients to view some of their key processes. Our Industry Knowledge Centers of Excellence (IKCOE) capture Sage Group Technologies’ consulting and business expertise for emerging trends, unique business characteristics, best practices, and technical documentation in each of the following industry vertical:
- Chemical
- Consumer Products
- Pharmaceuticals / Healthcare
- Food and Beverages
- Financial Services & Insurance
- Chemicals / Oil / Gas / Process Manufacturing
- Automotive / Discrete Manufacturing
- High Tech / Telecommunications
- Higher Education
- Utilities
- Retail
- Public Sector / Government
- Wholesale Distribution
Over 20 years of Business Management and Operations experience with multi-national IT consulting firms. Strong experience of working in almost all the areas of IT consulting services starting from providing Client Solutions, Office Management, Recruiting, Accounting, HR and Vendor Management.
Tacoma is a mid-sized urban port city in and the county seat of Pierce County, Washington, United States. The city has a population of over 205,000 residents and has a City Manager and a Mayor. The City of Tacoma owns electric, water, and cable utilities and a regional railroad. IT and the SAP ERP system are shared serviced used by the city government, railroad, and the utilities.
Pegasus Blue Star Fund is a private equity fund specializing in Healthcare Services Investments, with 20+ years of experience of investing and managing Healthcare Services companies in the areas of Cancer treatment centers, Surgery centers, Practice management, Medical Group Purchasing Organizations, EHR, Medical Revenue Cycle Management, Patient Portal, Claims Optimization, Claims Authorization, Patient collections, Bad debt collections etc.
Constellation Healthcare Technologies is one of the largest providers of holistic, integrated practice management support services to hospitals and medical practices across the United States.
Constellation Tarrant County is an urban county located in the north central part of Texas. Fort Worth serves as the county seat to a county population of approximately 1.7 million citizens. Tarrant County is a member of the North Central Texas Council of Governments. Tarrant County is one of the fastest growing urban counties in the United States today.
MEI is one of the world’s leading manufacturers of unattended electronic transaction systems including bill acceptors, coin mechanisms, cashless payment systems and vending management solutions. 
OKI Data Americas, a subsidiary of OKI Data Corporation of Japan, markets PC peripheral equipment and customized document management solutions under the OKI® brand, including digital color and monochrome printers, color and monochrome multifunction products, serial impact dot matrix printers, thermal label printers and POS printers, as well as a full line of options, accessories and consumables. OKI Data Americas also serves the Graphic Arts & Production market with the OKI proColor™ Series. 
Constellation New York Power Authority (NYPA) is America’s largest state-owned power organization. NYPA provides lowest-cost electricity in New York State, operating 18 generating facilities and more than 1,400 circuit-miles of transmission lines.
OKI Data Americas, a Durham County was using SAP ECC, BW SEM-BPS for budgeting, e-recruitment and Learning Solution (LSO), ESS Portal for business operations utilizing Public Sector Financials (A/R, A/P, GL, FM, TR, AA), Purchasing (MM) and widely HCM including Payroll/Time.County was looking to expand on BW footprint to exploit the powerful capabilities of BW platform to provide better analytics and reporting countywide.
The Colorado Department of Transportation (CDOT) exists to ensure that Colorado has a safe and efficient highway system by building and maintaining interstates, US highways and state highways.
BCH Electric Limited, an ISO 9001:2000 company, is one of the largest manufacturers of low voltageelectrical and electronic controls in India. The Company was established in 1965 as a joint venture between Cutler-Hammer, USA, and a consortium of partners from India. In 1977 the company became a wholly owned Indian company but it still maintains its global business connections.
Orion HealthCorp is one of the largest Revenue Cycle Management Companies (RCM) in the United States with a strong Practice Management background. With offices in California, Colorado, Texas, Pennsylvania, Georgia and New York they provide billing and practice management services to healthcare professionals from single Physician practices to large hospital based practices.
Merrill Lynch is one of the largest brokerage and investment banking houses in the US. Merrill Lynch has over 50,000 employees and operates in every state in the country. 
United Stationers Inc. (USSCO) is North America’s largest broad line wholesale distributor of business products, with net sales of approximately $4.0 billion. USSCO has 40,000 items from more than 500 manufacturers, 20,000 resellers with product categories including traditional office products, office furniture, technology products, and janitorial and sanitation supplies. 
Sentry Group is the world’s leading supplier of fire-resistant and security storage containers, with a commitment to rigorous standards in design, manufacture and testing. Their products provide fire protection, basic security, privacy and organization and are available online or in-store at many leading retailers. They are a global company which produces more fire-resistant chests, files, safes, security storage containers and gun safes than any other company in the world. 
Aquatech International is a leading global supplier of industrial water and wastewater treatment systems and services. With hundreds of operating systems worldwide, they provide the technology, experience, and vision needed for total water solutions that work together seamlessly. Founded in 1981 in Canonsburg, Pennsylvania, Aquatech began as a supplier of pure water systems for the power industry. 
Fujifilm India Private Limited was established as a wholly owned subsidiary of FUJIFILM Holdings Corporation,is leader in a broad spectrum of imaging industries, operated in India through its branch office and Indian dealers. World over, FUJIFILM is the pioneer in imaging technology with 80 years of experience. With all advanced technologies, the company provides solutions in Digital camera, Photo imaging, medical products, graphic arts, life science systems, motion picture films, recording media and industrial products.
Prime Meiden Ltd (PML) is an Indo-Japanese joint venture company of the Prime Group, a highly diversified group which has been a leading force for over 28 years in the field of high technology equipments & systems covering the entire spectrum of power sector including generation, distribution and transmission; precision engineering, power conditioning, CNC machine tools etc. The group is virtually present in every major sector of the economy such as power and energy, aviation, space, railways, defence, IT, infrastructure, industries including automobile & metallurgical industry, petroleum, oil, gas, steel, fertilizers and ship building etc.
Monte Carlo Fashions Ltd was launched in 1984 by Oswal Woolen Mills Ltd, the flagship company of Nahar group. The launch was a significant step in the evolution of branded garment industry in India. Since then, it has been catering to the ever-growing demands of the Clothing and Fashion industry. 
Ralson today stands tall as India’s largest company in the field of bicycle & Automobile tyres, tubes and bicycle components. Ralson is the first and only Bicycle Tyre manufacturer in India to be accredited with an ISO 9001Certification, and it provides the widest possible range of tyres (Nylon & Cotton, Colored, Gum wall, White wall & Black), tubes (Natural & Butyl rubber) and components.
KML entered the auto interior manufacturing business with a single product (seating system for Maruti 800 CC Car) in year 1994. Today they manufacture 8 different products with over 100 different models
Supertech Group, is founded in 1988, has set new trends and benchmarks of architectural excellence in the contemporary global scenario. An ISO 9001:2000 certified company; Supertech has successfully completed 20 years in real estate business and today it has revolutionized the real estate arena.
Sonalika is the one of the top 3 tractor manufacturing companies in India, other products include of, Multi utility vehicles, engines and various farm equipments. Today the group stands tall with an approximate turnover of 5000 Crore INR. An average growth of 30% makes it one of the fastest growing corporate in India. It is also one of the few debt free companies. Group has strength of about 2000 employee technocrats.
BCH Electric Limited an ISO 9001:2000 company, is today one of the largest manufacturers of low voltage electrical and electronic controls in India. The Company was set up in 1965 as a joint venture between Cutler-Hammer, USA, and Indian partners. Since 1977, it is a wholly owned Indian company with global business connections.
Patel wood today is pioneering the best practices and striving for excellence through adaptation of latest technology and management learning. An ISO 9001:2000 certified company; they are managing their operations through effective Information Technology adaptation and have excellent production facilities with fully automated imported plant and machinery.